Since 2001, India’s General Insurance Council, known as GI Council, has served as an essential bridge between the Insurance Regulatory and Development Authority and the non-life insurance industry. The organisation also plays a key role in raising awareness of industry issues with the Government, facilitating growth and fairness, and protecting the interests of all stakeholders. As you might imagine, GI Council has over 50 member companies each with loads of offices, departments, and processes, all of which need to be brought together on a common platform. Making sure all of these parts are working together to provide seamless service takes some doing.
Initially, GI Council was running on Hyper-V virtual machines, private servers managed on premises. However, faced with a growing number of issues with scaling and spiralling costs, they were looking to avoid running this infrastructure themselves, and migrate everything to Azure, including their production environment. Given the size and nature of the data and the complexity of its structure, migrating to the cloud – although tempting – also represented a challenge in set-up and risks in terms of downtime and data loss.
In our pre-project meetings with the customer, they flagged up several issues that they were facing with running their systems on-premises, namely:
- Calculating storage manually
- Managing hardware and applications effectively
- Dealing with Hyper-V’s configuration settings
- Maintaining the cooling systems and ensuring stable connectivity
They also found that they were experiencing issues with the organisation’s growth within an environment that was proving to be non-scalable. Any request to change a part of the infrastructure was lengthy, time-consuming, and often meant paying additional licensing costs.
After evaluating the state-of-play with GI Council’s systems, processes, and technological infrastructure, Softline proposed that the organisation take a ‘hub and spoke’ approach to their cloud solution. This meant building a comprehensive map of the resources in use, with the hub handling the security workload and public endpoint, and the spokes representing the organisation’s private endpoints. This approach brought an end to the constant need to configure new hardware and manage associated contracts. The cloud migration also meant that:
- The organisation was free to scale on the fly.
- Overhead for maintaining the hardware was all but eliminated.
- Integrations can go ahead without presenting a security risk.
One of the biggest advantages of this migration plan is that removing the Hyper-V servers, has given the customer complete control when managing all their application and SQL database on a single, integrated platform. This ensures that compliance can be easily achieved in the way the company deals and utilizes the data. Removing the organisation’s dependence on legacy solutions and helping them to reconfigure their processes in the cloud environment has freed up the organisation’s ability to secure, scale, and optimise their spend.
We’ve been working closely with Softline for some time, so we were confident in their ability to handle the huge challenge of migrating to cloud throughout the process, we were impressed with their expertise, ingenuity, and the overall level of clarity we received in the explanations of what we should do, how we should do it, and the result it would deliver.
Pratibha Sarathy, Head - IT Enabled Services, GI Council
In a lot of industries the speed at which the tech debt is retired is a measure of the transformation undertaken by the company. The solution we delivered for GI Council is a great example of how operational issues can form as a basis of undertaking transformation and solving real world problems. The results speak for themselves in terms of the time saved in constantly maintaining on-premises infrastructure, and money saved by optimizing cost.
Kiran Babu, Director - Solutions Sales, Softline India.
Softline is excellently positioned to help drive business transformation by helping companies and organizations to get set up on Azure and giving them approaches to data & analytics that will take their business to the next level. Learn more about how Softline’s team of experts can help you to strike the right balance for your business: https://softline.co.in/solutions/microsoft-solutions/microsoft-azure