To further enhance your company’s cyber defenses, we want to highlight a common cyber-email attack that everyone should be aware of – phishing and spam. “Phishing" is the most common type of cyber-attack that affects organizations like ours. Phishing attacks can take many forms, but they all share a common goal – getting you to share sensitive information such as login credentials, credit card information, or bank account details. Although we maintain controls to help protect your networks and computers from cyber threats, we rely on you to be our first line of defense. We have outlined a few different types of phishing and spam attacks to watch out for:
Phishing: In this type of attack, hackers impersonate a real company to obtain your login credentials. You may receive an e-mail asking you to verify your account details with a link that takes you to an imposter login screen that delivers your information directly to the attackers.
Spear Phishing: Spear phishing is a more sophisticated phishing attack that includes customized information that makes the attacker seem like a legitimate source. They may use your name, phone number, and refer to [COMPANY NAME] in the e-mail to trick you into thinking they have a connection to you, making you more likely to click a link or attachment that they provide.
Whaling: Whaling is a popular ploy aimed at getting you to transfer money or send sensitive information to an attacker via email by impersonating a real company executive. Using a fake domain that appears similar to ours, they look like normal emails from a high-level official of the company, typically the CEO or CFO, and ask you for sensitive information (including usernames and passwords).
Shared Document Phishing: You may receive an e-mail that appears to come from file-sharing site like SharePoint alerting you that a document has been shared with you. The link provided in these e-mails will take you to a fake login page that mimics the real login page and will steal your account credentials. What you can do to avoid these phishing schemes, please observe the following email best practices:
Do not click on links or attachments from senders that you do not recognize. Be especially wary of .zip or other compressed or executable file types.
Do not provide sensitive personal information (like usernames and passwords) over email.
Watch for email senders that use suspicious or misleading domain names.
Inspect URLs carefully to make sure they are legitimate and not imposter sites.
Do not try to open any shared document that you are not expecting to receive.
If you cannot tell if an email is legitimate or not, please [INSERT COMPANY PROTOCOL].
Be especially cautious when opening attachments or clicking links if you receive an email containing a warning banner indicating that it originated from an external source.
Spam: No SPAM filter can guarantee 100% accuracy and we cannot go about blocking domains. There is a caution that end users must also do, where they should not register their official email address on marketing lists and other sites. This is the main cause of getting SPAM and this type of SPAM is hard to block since the email is targeted specifically towards the user.